Privacy Policy

Last Updated: May 9, 2026

This Privacy Policy describes how Pintail Stitchery (“we,” “our,” or “us”) collects, uses, and protects your information when you visit our website hosted on Squarespace, shop with us, sign up for emails, or interact with our content online. This policy was personalized for your Squarespace website structure and adapted from the sample policy you shared.

Information We Collect

Personal Information

When you place an order, submit a contact form, join our email list, or interact with our website, we may collect:

• Name

• Email

• Address

• Billing and shipping address

• Phone number

• Payment details (processed securely through third-party payment providers)

Website & Device Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Device type

• Time zone

• Pages visited

• Products viewed

• Search termsCookies and analytics information

• This information helps us improve website performance and customer experience.

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Communicate regarding purchases or inquiries

• Send newsletters, promotions, or event updates

• Improve website functionality and customer experience

• Analyze website traffic and visitor behavior

• Prevent fraud or unauthorized activity

Squarespace & Third-Party Services

Our website is hosted through Squarespace, which may collect certain analytics and technical data to support website functionality. We may also use trusted third-party services including:

• Payment processors

• Email marketing platforms

• Shipping providers

• Analytics toolsSocial media advertising platforms

• These providers only receive information necessary to perform their services securely.

Advertising & Analytics

We may use analytics and advertising tools, including:

• Meta/Facebook Pixel

• Instagram advertising tools

• Google Analytics

• These tools may collect browsing activity, purchases, and website interactions to help us improve marketing and provide relevant advertisements.

• You can manage ad preferences through:Facebook Ad PreferencesDigital Advertising Opt-Out Tool

• For more information on Meta’s privacy practices:Meta Privacy Policy

Cookies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve browsing experience

• Analyze traffic and engagement

• Support shopping cart functionality

• You may disable cookies through your browser settings at any time.

• Please note that disabling cookies may affect portions of the website functionality.

• For general cookie information: All About Cookies

Email Marketing

If you subscribe to our newsletter or marketing emails, you may receive updates about:

• New canvas releases

• Pop-up events

• Stitching collections

• Promotions and launches

• You may unsubscribe at any time using the unsubscribe link in any email.

Data Retention

We retain customer information only as long as necessary to:

• Fulfill orders

• Maintain business records

• Comply with legal obligations

• Provide customer service

• You may request deletion of your personal information at any time.

Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• To make a request, please contact us below.

Contact Us

Pintail Stitchery
Ocala, Florida
Email: hello@pintailstitchery.com